First Bank has clarified reports suggesting it is planning a system upgrade, explaining that the notice about transitioning to a new cloud-based platform was specifically intended for vendors, not customers.
In a statement released via X on Friday, October 25, the bank explained that a message sent to vendors was misinterpreted and incorrectly reported.
First Bank assures that banking service will not be affected and that migration will only impact the bank’s vendor platform.
TimesNow.com.ng had earlier reported a scheduled transition would take place between October 26 and November 3, 2024.
During this time, suppliers will temporarily lose access to the bank’s vendor platform, but First Bank assured that access would be restored following the update.
The bank noted that the change involves moving from the current I-Supplier platform, which connects the bank with suppliers, to a new cloud-based supplier management system designed to streamline supplier interactions and enhance operational efficiency.
The statement reads:
In another report, TimesNow.com.ng revealed that First Bank announced the name change of its subsidiary in several countries to align with the parent brand.
The bank said the move would help create brand clarity and consistency across all First Bank Group subsidiaries.
First Bank has branches in various countries across Africa and Europe.
Proofreading by James, Ojo Adakole, journalist and copy editor at TimesNow.com.ng.
Source: TimesNow.com.ng
