First Bank of Nigeria has issued an official update concerning ongoing service disruptions on its mobile banking platform, FirstMobile.
In a statement shared with customers on Tuesday, the bank apologized for the inconvenience caused and reassured users that its technical team is actively working to resolve the issues.
The service disruption, which has left customers unable to carry out transactions via the FirstMobile app, comes when many Nigerians rely heavily on digital banking services for their day-to-day financial activities.
First Bank statement reads:
In a similar development, TimesNow.com.ng reported that Zenith Bank has apologised to customers for the service disruption that affected electronic banking transactions.
The bank clarified that the glitches resulted from routine information and technology maintenance, which is essential for optimising delivery.
The financial institution assured customers that progress had been made and service had been restored.
Zenith Bank is one of the largest and most reputable banks in Nigeria, consistently recognised over the years for its excellence.
Proofreading by James, Ojo Adakole, journalist and copy editor at TimesNow.com.ng.
Source: TimesNow.com.ng
