Access Bank has apologised to its customers for the service disruptions experienced across all its digital platforms.
In a statement released on X, the bank assured its customers that efforts are underway to address the disruptions and restore services to full functionality.
The statement reads:
In another message directly to customers, the bank said they can use its USSD platform to carry out transactions.
It reads:
In an update released on Friday, December 6, Access Bank announces that it has restored full service.
The statement reads:
Access Bank is not the only bank that has recently announced challenges in its network.
Earlier, TimesNow.com.ng reported that GTBank, Unity Bank, Zenith and EcoBank among others have at different times issued similar apology statements to their customers over service disruption.
TimesNow.com.ng reported that the Central Bank of Nigeria has asked bank customers make reports when faced with banking service issues.
The apex bank provided contact details to the banking public, including emails and phone number.
The apex bank also asked customers to make reports when unable to withdraw cash from ATM.
Source: TimesNow.com.ng
