See more as Nigerian bank apologises to customers after 3 days poor network

Unity Bank Plc has announced that its services have been restored after a disruption that had impacted licensed customs agents and freight forwarders in processing jobs and paying customs duties.

The disruption, which started on September 2, 2024, was caused by system maintenance, according to a statement from Matthew Obiazikwor, Head of Corporate Communications at Unity Bank.

Obiazikwor said the bank had successfully upgraded its server, restoring full operational capabilities.

Punch reports that Frank Ogunojemite, the President of the Africa Association of Professional Freight Forwarders and Logistics of Nigeria (APFFLON), recently expressed frustration over the inability of agents to conduct transactions at Unity Bank during the outage.

Ogunojemite highlighted that the downtime had resulted in significant challenges, including the accrual of demurrage and rent on cargo held at seaports and airports.

He said:

He emphasized that the situation was beyond the control of freight forwarders and called for compensation from Unity Bank to cover losses incurred during the disruption.

In response to APFFLON, the Unity Bank assured stakeholders that all issues had been resolved following the system maintenance.

The statement reads:

TimesNow.com.ng earlier reported that the Central Bank of Nigeria is ready to support the merger of two commercial banks, Providus Bank and Unity Bank.

The move is part of the apex bank’s efforts to enhance financial stability and efficiency in the banking sector.

The CBN will be offering over N700 billion to ensure the transaction is successful.

Source: TimesNow.com.ng

Spread this news

Leave a Reply

Your email address will not be published. Required fields are marked *

Prove your humanity: 0   +   4   =